Your safety is our priority – that’s why we are committed to maintaining a safe and reliable system. At South Jersey Gas, this includes working closely with local first responders to ensure understanding of our infrastructure and emergency preparedness plans. Additionally, we engage customers, residents, government officials, contractors and others in pipeline safety education programs throughout the year. To keep yourself, your loved ones and your community safe, it is important to know the basics of pipeline safety.
Report A Gas Leak
If you suspect a gas leak, evacuate the area immediately, call the Gas Leak Hotline at 1-800-582-7060 and call 911. South Jersey Gas is ready to assist you 24 hours a day, 7 days a week, 365 days a year.
Three Signs of a Gas Leak
- Smell – Rotten eggs
- Look – Bubbling water, blowing dirt, dead or discolored plants, frozen ground in warm areas
- Listen – Quiet blowing, hissing, loud roar
What to do if you suspect a leak:
- Evacuate the area immediately
- Call the South Jersey Gas, Gas Leak Hotline at 1-800-582-7060
- Call 911
- DON’T use any electric switches, cell phones, matches, doorbells, motor vehicles or electrical equipment
- DON’T attempt to operate any valves/connections or try to extinguish a pipeline fire
Locate transmission pipelines in your neighborhood (yellow markers standing four feet high, labeled, “Warning Gas Pipeline – South Jersey Gas Company”)- Save South Jersey Gas contact information including the Gas Leak Hotline, 1-800-582-7060, in case of emergency
- Look out for any unusual or suspicious activity near pipelines and report to South Jersey Gas Customer Service, 1-888-766-9900, and local law enforcement.
- Always call 811 three full business days before you intend to dig
- It is important to call 811 prior to starting any digging project, from planting flowers to installing a deck
- Smell – Rotten eggs
- Look – Bubbling water, blowing dirt, dead or discolored plants, frozen ground in warm areas
- Listen – Quiet blowing, hissing, loud roar
- Evacuate the area immediately
- Call the South Jersey Gas, Gas Leak Hotline at 1-800-582-7060
- Call 911
- DON’T use any electric switches, cell phones, matches, doorbells, motor vehicles or electrical equipment
- DON’T attempt to operate any valves/connections or try to extinguish a pipeline fire