If you need to find your Tracking #
If you need to find your Tracking #, or are having trouble accessing tracking information for your New Service Intallation, please contact your Customer Advocate at (609) 561-9000.
| County | Customer Advocate | Extension |
|---|---|---|
| Atlantic | Pete Ramos | 4349 |
| Burlington | Ami Tharp | 6965 |
| Camden | Ami Tharp | 6965 |
| Cape May | Pete Ramos | 4349 |
| Cumberland | Pete Ramos | 4349 |
| Gloucester | Ami Tharp | 6965 |
| Salem | Ami Tharp | 6965 |
| All counties (main extensions) | Tina Tkacz | 7029 |
Application Received
Thank you for your interest in switching to natural gas. Your application has been received.
Application Processed
Good news! Your application has been processed. Our Design Team is now working to determine the best path for your installation. You may see a South Jersey Gas representative or one of our partners surveying your property to help complete your design. Unless notified, you will not need to be present for the surveying.
Design Complete
Your service design has been completed and approved. It’s time for South Jersey Gas to apply for the appropriate street opening permits. Depending on your property’s location, we may be applying for state, county and/or municipal permits. Approval timelines will vary by permitting agency.
Permitting Complete
All permits have been approved for your installation. Our Scheduling Team is arranging the next available installation date for your service. Your Customer Advocate will confirm your installation date.
Scheduling Complete
Great news! Our scheduling team has scheduled your installation for {DATE}. Please be aware that this date is subject to change.
Also, please note- The installation contractor will schedule public markouts. You may see personnel marking your property with flags and/or paint. Don't forget, you are responsible for all private markouts. Please contact your Customer Advocate with any additional questions on private markouts, as they can impact your installation. You can also watch this short video titled, "Markouts," to learn more about private and public markouts.
Installation Complete
Congratulations! The service line has been installed at your property. You now have an active customer account and will begin receiving monthly bills. Welcome, and thank you for choosing South Jersey Gas.