Safety is Our Top Priority

Coronavirus (COVID-19) Message to Customers 

Your safety is our priority – and we're committed to maintaining a safe and reliable system for you. We encourage you to do your part too.


Pipeline Awareness

We carefully and proactively maintain and improve our network of pipes that safely deliver natural gas to your home or business.

  • Regular visual inspections, routine maintenance, and surveys.
  • In 2019, 140 miles of pipeline was upgraded with new polyethylene plastic for increased durability and safety.
  • Over the last five years we have invested $302.5 million in our infrastructure.
  • Our modernized system & processes reduce environmental impact.

Call 811 Before You Dig

Whenever you're planning a project that requires digging in your yard (gardening, landscaping, home improvements, demolition, etc.), call 811 first.

  • Find where your utility lines are before you dig.
  • Careless digging can damage underground lines, causing disruption of vital services, property damage, and even possible injury.
  • Take the proper steps to avoid damage and prevent expensive repairs, project delays and costly fines.

Be safe & call 811 before you dig!

Smell gas? Act fast!

LEAVE THE BUILDING IMMEDIATELY. Call 911 and South Jersey Gas 1.800.582.7060

  • Natural gas is odorless. A harmless chemical is added to natural gas, which makes it smell like rotten eggs. So, if you smell rotten eggs, you may be smelling natural gas. And it’s time to act.
  • Avoid causing a spark:
    • Do not light a match or smoke.
    • Do not turn appliances or lights on or off.
    • Do not use a flashlight.
    • Do not start a car.
    • Do not use a telephone.

Carbon Monoxide – What is it? How do I detect it?

  • Carbon monoxide, or "CO" is an odorless, colorless, tasteless gas that can kill you.
  • Your best defense is prevention. Install a CO detector in your home and check or replace the battery regularly. A good time is when you change the time on your clocks each spring and fall.
  • The most common symptoms of CO poisoning are headache, dizziness, weakness, upset stomach, vomiting, chest pain, and confusion.

If you suspect carbon monoxide exposure: LEAVE THE AREA IMMEDIATELY, call 911 and seek medical attention.

Your Meter Matters - Treat it Right

  • Make sure the meter has a minimum of 3 feet of clear and unobstructed space around it.
  • Keep your meter and the area around it free from plants, snow, ice, debris and other obstructions.
  • Maintain a clear path to the meter.
  • Never tie anything to a meter or piping.
  • Don’t lean ladders or metal objects against a meter or piping.
  • Don’t use sharp tools or instruments around or near the meter.

Appliance Safety

When using natural gas appliances, always remember to:
  • Follow the owner’s manual instructions and only use your appliances for their intended purpose.
  • Never use your oven or range top to heat your home.
  • Change the filter on your furnace a minimum of every three months.
  • Keep the area around your furnace and water heater clear.

Grill Safety

  • Keep grill in a well-ventilated area.
  • Keep potentially combustible materials away from the grill.
  • Keep children and pets away from the grill area.
  • Regularly clean any accumulated grease or fat.
  • Don’t use the grill if you smell gas.
  • Don’t use the grill to cook indoors.

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

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811: Call Before You Dig

Call 811 before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

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Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

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