Protect Yourself from Payment Scams

Beware of Scammers

​Don’t be a victim… be prepared.

Scammers may pretend to be from South Jersey Gas. Know the Scams.

  • Scammers try to trick utility customers into providing personal or financial information.
  • Scammers use a variety of contact methods that simulate how SJG connects with you – phone, email, and in-person.
  • Never provide your social security number or banking information to anyone initiating contact with you claiming to be a utility representative.
  • We will never require you to use only one type of payment or ask you to pay by prepaid cards, gift cards or through third party wire transfers or apps.
  • Check your monthly account statement. If you do not have a large overdue balance, it’s unlikely that you would be disconnected.
  • We will generally not demand immediate or urgent “on the spot” payments if you have not previously been contacted about an overdue balance. We use mail, phone and in-person communications to make sure you have advance notice of an overdue balance before disconnecting service.
  • Always ask to see a company photo ID before allowing any utility worker into your home or business.
  • Trust your instincts. If you’re unsure, call us - 1.888.766.9900
 

Report Fraudulent Activity

  • If you think you may have been the victim of a scam, call us at 1.888.766.9900, and then file a report with your local police department. 

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

  Contact Us

811: Call Before You Dig

Call 811 or visit 811beforeyoudig.com before you dig. Plan ahead. Be safe. Click or tap for more information on utility markouts and safety.

  Learn More

Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

  Learn More