Report a gas leak

Report A Gas Leak

Gas Leak Hotline: 1-800-582-7060

If you suspect a gas leak, evacuate the area immediately, call the Gas Leak Hotline at 1-800-582-7060 and call 911. South Jersey Gas is ready to assist you 24 hours a day, 7 days a week, 365 days a year.

Three Signs of a Gas Leak

  1. Smell – Rotten eggs
  2. Look – Bubbling water, blowing dirt, dead or discolored plants, frozen ground in warm areas
  3. Listen – Quiet blowing, hissing, loud roar

What to do if you suspect a leak: 

  • Evacuate the area immediately
  • Call the South Jersey Gas, Gas Leak Hotline at 1-800-582-7060 
  • Call 911
  • DON’T use any electric switches, cell phones, matches, doorbells, motor vehicles or electrical equipment
  • DON’T attempt to operate any valves/connections or try to extinguish a pipeline fire

Safety Information:

Gas Odorant Information

South Jersey Gas receives natural gas that is odorized from suppliers and delivers it through its natural gas distribution system. The odorization of natural gas for leak detection and public safety is regulated by the Department of Transportation and by the New Jersey Board of Public Utilities. SJG routinely monitors odor concentration in the gas distribution system to ensure compliance with regulatory requirements.

Even though odorant is added to natural gas to assist in leak detection, you should not rely solely on your sense of smell to determine if a gas leak has occurred or is occurring. Some people may not be able to detect the odorant because of a diminished sense of smell (odor fatigue), odor fade where there is a loss of odorant due to physical or chemical process, or because the odorant smell is masked by other odors.

Never purge the contents of a gas line into a confined space. Only a licensed, qualified professional should purge a gas line. Purging should be done in a well-ventilated area or by venting the contents to the outside atmosphere. Gas detection equipment should always be used during purging operations or when working on gas piping systems to ensure that no natural gas is present that may result in a combustible or hazardous atmosphere.

DO NOT rely on your sense of smell alone to detect the presence of natural gas.

Consult your local fuel gas code for more information. When installing gas appliances or equipment, the manufacturer's instruction manual should be followed. All installation work must abide by local or building code requirements.

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

Contact Us >

811: Call Before You Dig

Call 811 before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

Learn More >

Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

Learn More >