Report A Gas Leak
Our Gas Leak Hotline is operational 24 hours a day, 7 days a week, 365 days a year
Three Signs to Identify a Gas Leak
Look, Listen and Smell
- Look for dirt blowing into the air, persistent bubbling in standing water or discolored/dead vegetation around the pipeline area
- Listen for any unusual hissing or roaring sound
- Smell an odor like rotten eggs
What to do:
- Evacuate from the area immediately
- DO NOT use anything that may cause a spark, including lighters, matches, cigarettes, telephones (including cellular), flashlights or any motorized equipment such as automatic garage door openers
- Do not attempt to operate pipeline valves
After You Evacuate:
- Call 911, followed by South Jersey Gas’ 24 hour gas leak hotline at 800-582-7060
- Stay away from the area until declared safe by South Jersey Gas and/or fire officials
Translated Safety Information:
Gas Odorant Information
Customers and contractors who work on natural gas piping, equipment and appliances should read the following safety information about natural gas odorant and the potential for odor fade.
South Jersey Gas receives natural gas that is odorized from suppliers and delivers it through its natural gas distribution system. The odorization of natural gas for leak detection and public safety is regulated by the Department of Transportation and by the New Jersey Board of Public Utilities. SJG routinely monitors odor concentration in the gas distribution system to ensure compliance with regulatory requirements.
Even though odorant is added to natural gas to assist in leak detection, you should not rely solely on your sense of smell to determine if a gas leak has occurred or is occurring. Some people may not be able to detect the odorant because of a diminished sense of smell (odor fatigue), odor fade where there is a loss of odorant due to physical or chemical process, or because the odorant smell is masked by other odors.
Never purge the contents of a gas line into a confined space. Only a licensed, qualified professional should purge a gas line. Purging should be done in a well-ventilated area or by venting the contents to the outside atmosphere. Gas detection equipment should always be used during purging operations or when working on gas piping systems to ensure that no natural gas is present that may result in a combustible or hazardous atmosphere.
DO NOT rely on your sense of smell alone to detect the presence of natural gas.
Consult your local fuel gas code for more information. When installing gas appliances or equipment, the manufacturer's instruction manual should be followed. All installation work must abide by local or building code requirements.