If your meter has dials, read the dials from left to right. If a hand is between two numbers, record the lower number. For example, if the hand is between the numbers 1 and 2, record the number 1. The only exception is if a hand is between 9 and 0. In that case, record the number 9.
Digital meters are read left to right like a car’s odometer.
To ensure efficiency and accuracy, we prefer that trained Millennium Account Services technicians are assigned to read your Natural Gas meter. All Millennium Account Services employees carry official ID cards and/or wear ID badges that display their photo, signature, name and the company logo.
Meter readings are scheduled and are usually once per month. To find out your meter reading date, please check your South Jersey Gas Bill.
Always ask for identification before allowing anyone to enter your home. If a meter reader asks to enter your home but cannot or will not show ID, call the police immediately. If in doubt, please call South Jersey Gas at 888-766-9900.
If a Millennium Account Services technician is unable to read your meter, you may receive an estimated bill. To avoid repeated estimated bills, you can enter your meter reading via our automated telephone system at 888-766-9900 or via the online form.
If you believe someone has altered or damaged your meter, call 800-658-TIPS.
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