Customer Newsletters

October 2021 SJG Newsletter

Sign Up for My Account & Avoid Postal Delays

The United States Postal Service (USPS) revised its service standards causing up to a five day delivery window for certain First-Class mail items. This may delay mail from South Jersey Gas to you, or could slow the return of your bill payments to South Jersey Gas. My Account offers many convenient and secure ways to manage your bill online. Access your account from anywhere - on your computer, tablet, or mobile device. Pay your bill in real time and opt in for Paperless Billing, Auto Pay and more. Start enjoying the convenience today. 

Get Started

Fall Into Savings with a Quick Home Energy Checkup

Receive a FREE in-home assessment from a certified energy auditor who will assess your home's energy usage and provide you with a report and recommendations for energy saving opportunities. Offer is FREE and exclusively for SJG customers. 

Schedule Today  

Expanded Utility Bill Assistance

You may now be eligible for expanded utility bill benefits. As of October 1, Utility Bill Assistance programs were updated to assist those who have experienced financial and employment challenges due to the pandemic. Income thresholds have increased, allowing more customers to receive assistance. The best way to know if you qualify is to apply.

September 2021 SJG Newsletter

We're Here to Help!

If COVID-19 has affected your income or employment, you may be newly eligible for utility bill benefits. Programs are changing October 1, for a two-year period, to assist those who have experienced challenges due to the pandemic. In addition, you may also qualify for a Payment Arrangement if you have an overdue balance on your South Jersey Gas account. We can work with you to make monthly payments more affordable by dividing past due gas charges into smaller, more manageable payments over a specified time period. 

Learn More & Apply

September is National Preparedness Month

You can’t control the weather, but you can control how you prepare for severe weather and what to do when a storm hits. Take time this month to make a safety plan, build an emergency kit and talk to your family about how to stay safe. 

Severe Weather Tips  

Energy Efficiency Solutions

South Jersey Gas Smart Energy Partners is excited to offer the “next generation” of energy efficiency programs. These programs provide new and enhanced solutions to help make energy efficiency more accessible and affordable.

August 2021 SJG Newsletter

Planning an Outdoor Project?
Call Before You Dig!

It’s a great time to send a friendly reminder to call the NJ Safe Digging Hotline 8-1-1 or visit call811.com before digging on your property. 

Call at least three business days before you dig to ensure that all underground utility lines are marked with flags or paint so you don’t accidentally damage an underground line. Be safe.  

For more safety information, check out southjerseygas.com/safety 

Storm Safety

Be prepared for unsettled weather with these tips to help you prepare: 
    - Gather emergency supplies such as water, food, flashlights, batteries and medicine. 
    - Fuel your car, replace wiper blades if needed, charge your phone and other portable devices.  
    - Always remember - if you smell natural gas, act fast. Leave the building immediately,
      call 911 and the South Jersey Gas at 1.888.766.9900. 

For more safety tips please visit southjerseygas.com/safetytips. 

New Utility Bill Assistance Opportunities

Utility Assistance programs are changing October 1 with expanded eligibility and increased monthly benefit amounts. The Universal Service Fund (USF) and Fresh Start Program have significant changes for a two-year period to assist families who have experienced challenges due to the pandemic.   

Keep an eye out for new information on time-sensitive assistance offers in the mail. The New Jersey Department of Community Affairs and local county offices have information about accessing federal relief funds to pay off over-due utility and rent bills. LIHEAP Recipients should also keep an eye out for your recertification mailers. 

If you are struggling financially, or know a family that is, please visit southjerseygas.com/energyassistance for more information.  

July 2021 Customer Newsletter

June 2021 Customer Newsletter

May 2021 Customer Newsletter

Have a Safe Summer: Grilling Tips

Planning to barbeque this weekend? At South Jersey Gas, safety is a core value so we’re sharing tips to help you stay safe this grilling season:

• Keep grill in a well-ventilated area.
• Keep potentially combustible materials away from the grill.
• Keep children and pets away from the grill area.
• Regularly clean any accumulated grease or fat.
• Don’t use the grill if you smell gas.
• Don’t use the grill to cook indoors.

For tips on safe digging, appliance safety and more, visit southjerseygas.com/safetytips.
 

 

Energy Assistance Programs Available as Utility Shutoff Moratorium Ends

South Jersey Gas encourages eligible customers to take advantage of available energy assistance programs prior to the expiration of the moratorium on utility shutoffs, expected on June 30, 2021, to avoid potential utility shutoff.

Resources are available for those struggling to pay their energy bills. Applications are open until June 30 for the Low-Income Home Energy Assistance Program (LIHEAP), including additional grants up to $700.00 to those who have already received assistance. The Payment Assistance for Gas and Electric (PAGE), Universal Service Fund (USF) and several other programs are available to help.

To learn more, call 1.888.766.9900 or visit southjerseygas.com/energyassistance.

 

April 2021 Customer Newsletter

Energy Assistance Programs are Available

South Jersey Gas encourages eligible customers to take advantage of available energy assistance programs prior to the expiration of the moratorium on utility shutoffs, expected on June 30, 2021.

Resources are available for those struggling to pay their energy bills. Applications are open until June 30 for the Low-Income Home Energy Assistance Program (LIHEAP), including additional grants up to $700.00 to those who have already received assistance. The Payment Assistance for Gas and Electric (PAGE) program is also available, and you may qualify even if your income exceeds the thresholds for LIHEAP eligibility.

There are several other programs available to help. To learn more, call 1.888.766.9900 or visit southjerseygas.com/energyassistance.
 

March 2021 Customer Newsletter

Energy Assistance Available as N.J. Extends Utility Shutoff Moratorium

The State of New Jersey extended the moratorium on utility shutoffs until June 30, 2021. While customers may continue to receive bills and late payment notices, if you are having difficulty paying your bill, please contact us to schedule a Payment Arrangement or to discuss Energy Assistance Programs that may be available to you.  One federal assistance program known as LIHEAP is taking applications until June 30 for additional grants up to $700.00. For more info please call 1.888.766.9900 or visit southjerseygas.com/energyassistance.

February 2021 SJG Newsletter

Celebrating Black History Month

As our country celebrates the accomplishments of African Americans during Black History Month, South Jersey Gas recognizes those contributions continue every day. This month we honored some of our employees whose leadership helps drive our innovation. We also hosted a diversity discussion panel led by the South Jersey Chapter of the American Association of Blacks in Energy (AABE), a nationally-organized Employee Resource Group that encourages minority input into energy policy development, career and professional development, information dissemination, and scholarships and awards. For more than a decade, the South Jersey Chapter of AABE has continued to play an essential role at South Jersey Gas and the South Jersey community through its charitable and academic initiatives. Even as Black History Month draws to a close, we hope you’ll join us in continuing to celebrate the invaluable impacts of black Americans in our history and those to come.
 

Game on Grants

South Jersey Gas is excited to announce the kick-off of the annual Game On Grant Program which provides twenty $1,000 grants to recreational organizations in your community.

The grants provide critical support needed to sustain local, community-centered athletic programs, leagues, clubs, associations and recreational organizations for children.

For additional information and to apply, visit southjerseygas.com/community. All entries must be received by South Jersey Gas no later than Friday, March 12, 2021. 

 
 

NEW! Conserve – Helping You Save Energy and Money

South Jersey Gas is pleased to introduce Conserve, your online Energy Efficiency resource. 

Free and available on the our website, Conserve is designed to help you and your family use less energy, save money, stay comfortable and shrink your carbon footprint.   

Explore all that Conserve has to offer at southjerseygas.com/conserve. Plus, we’ll send you a free Conserve canvas tote bag if you sign up to receive email alerts about Conserve. (One bag limit. Please allow approximately 2 weeks to receive your bag. Offer expires March 15, 2021, or while supplies last. SJI employees are not eligible for the offer.)

Hear about our company’s Energy Efficiency commitment from our executives in this brief video.

January 2021 SJG newsletter

Energy Assistance Expanded 

Guidelines have changed for the Payment Assistance for Gas and Electric (PAGE) program which may enable more New Jersey residents to take advantage of this state-funded assistance program. Changes for new applications in 2021 include:

• PAGE no-longer has a minimum income requirement
• Low income households that are eligible for Low Income Home Energy Assistance    Program (LIHEAP) and Universal Service Fund (USF) may also apply for the PAGE program
• Benefit amounts will vary for low and moderate income households. Customers are encouraged to apply for LIHEAP and USF prior to applying for PAGE in order to maximize the total available benefits.

For more information visit https://southjerseygas.com/for-my-home/my-service/financial-assistance.aspx

Thanks for Your Patience

South Jersey Gas appreciates your patience, as we continue to be subject to USPS mail delays that may impact the arrival of your bill or other correspondence, including refunds. Please be reminded that you can access account information any time and make payments using My Account. Visit southjerseygas.com today to log in or sign up. 
 

MLK Day of Service

In honor of Dr. Martin Luther King Jr. Day our employees and their families took part in virtual and socially distanced activities to commemorate MLK Day of Service. Employees cleaned up their neighborhoods, set up walks in honor of Dr. King., made safety signs and virtual cards for seniors, teachers and first responders, and took part in educational programs. They also contributed nearly $1,000 to the Community Foodbank of New Jersey. South Jersey Gas is proud to give back to the community.