Customer Newsletters

March 2022 SJG Newsletter

Go Green with Conserve

Conserve, your online Energy Efficiency resource, makes it easy to be green! Discover Energy Efficiency resources and helpful information to save energy and money. Whether you’re passionate about conservation and the environment, focused on boosting your budget or devoted to keeping your nest warm and your family happy (or all three!), Conserve shares helpful and informative articles with new topics posted regularly. Learn about our full suite of Energy Efficiency programs, including the South Jersey Gas Marketplace where you can discover instant rebates on smart thermostats and water-saving products, exclusively for SJG residential customers.

Visit Conserve

Manage Your Account Online

My Account gives you online access 24/7/365 to view and pay your bill, make payment or budget billing arrangements, verify your gas usage, enter a meter reading, and more. My Account can save you time too – providing convenient self-service options that can help you avoid waiting on the phone at our busiest times!

Visit My Account

Financial Help Is Available

Applying for Utility Bill Assistance can help you avoid disconnection now that the moratorium on utility shut-offs has ended. The current programs have expanded eligibility. For example, a family of four with an income up to $106,000 can qualify for the Universal Service Fund. Don't delay, apply today.

February 2022 SJG Newsletter

Apply Now for Utility Bill Assistance

Utility Bill Assistance programs can help ensure your gas service won’t be shut off when the moratorium on utility disconnections expires on March 15, 2022. With expanded eligibility to include more people and increased monthly benefits amounts, these programs can reduce your out-of-pocket costs and help protect your account from being shut off due to non-payment. Programs can include monthly bill credits as well as forgiveness of some overdue balances. Once a fully complete application is submitted it can take up to 8-10 weeks for the benefit amount to be credited to your utility account so don't delay, apply today!

Apply Now

Check out the SJG Marketplace

The South Jersey Gas Marketplace is an online store that offers smart thermostats and other energy saving products. Shop popular energy-efficient products and save with instant rebates, exclusively for residential South Jersey Gas customers.

Start Saving

Save Energy. Save Money.

Heating season is upon us and that may mean higher bills. SJG makes no profit from the sale of natural gas. What we pay is what customers are charged on their bills. Learn more about the charges on your bill here. We want to help you offset higher bills by taking easy steps. Visit Conserve for simple tips and information about energy efficiency programs.

January 2022 SJG Newsletter

Jump-Start the New Year with My Account

Cut down on clutter and get organized this year with My Account, the quick and easy way to instantly access and manage your account - anywhere, any time. Discover billing options like Paperless Billing to save paper and Auto Pay so you can set it and forget it. View your Billing Statements 24/7/365 and save money by learning ways to reduce energy consumption with energy saving tips. Sign up today to start the year off right!

Sign Up Today!

Know What to Expect this Winter

Several factors determine the amount of your gas bill every month. Grab your bill and review the latest information to give you a better understanding of your South Jersey Gas bill this winter.

Understanding My Residential Bill

Utility Bill Assistance is Available

Significant changes were made to Utility Assistance programs including increased income thresholds which allow more customers to receive benefits. The best way to know if you are eligible is to apply.

December 2021 SJG Newsletter

Happy Holidays

As 2021 comes to a close, we'd like to take this opportunity to express our gratitude and appreciation to you, our customer. As we continue to move forward together, we remain committed to our community and to delivering safe, reliable, affordable natural gas. Happy Holidays!
- Brent Schomber, President, South Jersey Gas

Preparing for Winter

Following simple energy efficiency and weatherization tips can lead to significant savings. For example, sealing leaks around windows and doors will keep the cold air out. Moving furniture and drapes away from heat sources allows warm air to flow freely. Check out more tips and information with Conserve, our online Energy Efficiency resource.

Visit Conserve

Help Is Available

If you are behind on your utility payments, recently enhanced Utility Bill Assistance programs are available. Before the grace period on the shut off moratorium expires, submit your applicant for assistance.

November 2021 SJG Newsletter

Make Safety a Top Priority

We all play a part in keeping each other safe. Whether you're in a single-family home, multi-family residence, or business building, if you smell gas, which smells like rotten eggs, leave the building immediately, call 911 and then South Jersey Gas at 1.800.582.7060. Practice safety every day. 
Smell Gas? Act Fast!

Learn how our family of companies make every day a safe day. 

Watch Now

Stay Connected with My Account

With the holiday season quickly approaching, take some time to relax and re-energize. If you're unable to reach us during our holiday closures, My Account gives you online access 24/7/365 to view and pay your bill, learn ways to save on your energy bill, explore payment options, and more. 

Get Started  

Enjoy a Cozy Winter for Less

Upgrading to high-efficiency HVAC and/or water heating equipment can help you save energy and money. When you upgrade your HVAC and/or water heating system, you may be eligible for rebates up to $1,500 and up to $15,000 at 0% APR financing for 7 years through our On-Bill Repayment Program.

October 2021 SJG Newsletter

Sign Up for My Account & Avoid Postal Delays

The United States Postal Service (USPS) revised its service standards causing up to a five day delivery window for certain First-Class mail items. This may delay mail from South Jersey Gas to you, or could slow the return of your bill payments to South Jersey Gas. My Account offers many convenient and secure ways to manage your bill online. Access your account from anywhere - on your computer, tablet, or mobile device. Pay your bill in real time and opt in for Paperless Billing, Auto Pay and more. Start enjoying the convenience today. 

Get Started

Fall Into Savings with a Quick Home Energy Checkup

Receive a FREE in-home assessment from a certified energy auditor who will assess your home's energy usage and provide you with a report and recommendations for energy saving opportunities. Offer is FREE and exclusively for SJG customers. 

Schedule Today  

Expanded Utility Bill Assistance

You may now be eligible for expanded utility bill benefits. As of October 1, Utility Bill Assistance programs were updated to assist those who have experienced financial and employment challenges due to the pandemic. Income thresholds have increased, allowing more customers to receive assistance. The best way to know if you qualify is to apply.

September 2021 SJG Newsletter

We're Here to Help!

If COVID-19 has affected your income or employment, you may be newly eligible for utility bill benefits. Programs are changing October 1, for a two-year period, to assist those who have experienced challenges due to the pandemic. In addition, you may also qualify for a Payment Arrangement if you have an overdue balance on your South Jersey Gas account. We can work with you to make monthly payments more affordable by dividing past due gas charges into smaller, more manageable payments over a specified time period. 

Learn More & Apply

September is National Preparedness Month

You can’t control the weather, but you can control how you prepare for severe weather and what to do when a storm hits. Take time this month to make a safety plan, build an emergency kit and talk to your family about how to stay safe. 

Severe Weather Tips  

Energy Efficiency Solutions

South Jersey Gas Smart Energy Partners is excited to offer the “next generation” of energy efficiency programs. These programs provide new and enhanced solutions to help make energy efficiency more accessible and affordable.

August 2021 SJG Newsletter

Planning an Outdoor Project?
Call Before You Dig!

It’s a great time to send a friendly reminder to call the NJ Safe Digging Hotline 8-1-1 or visit call811.com before digging on your property. 

Call at least three business days before you dig to ensure that all underground utility lines are marked with flags or paint so you don’t accidentally damage an underground line. Be safe.  

For more safety information, check out southjerseygas.com/safety 

Storm Safety

Be prepared for unsettled weather with these tips to help you prepare: 
    - Gather emergency supplies such as water, food, flashlights, batteries and medicine. 
    - Fuel your car, replace wiper blades if needed, charge your phone and other portable devices.  
    - Always remember - if you smell natural gas, act fast. Leave the building immediately,
      call 911 and the South Jersey Gas at 1.888.766.9900. 

For more safety tips please visit southjerseygas.com/safetytips. 

New Utility Bill Assistance Opportunities

Utility Assistance programs are changing October 1 with expanded eligibility and increased monthly benefit amounts. The Universal Service Fund (USF) and Fresh Start Program have significant changes for a two-year period to assist families who have experienced challenges due to the pandemic.   

Keep an eye out for new information on time-sensitive assistance offers in the mail. The New Jersey Department of Community Affairs and local county offices have information about accessing federal relief funds to pay off over-due utility and rent bills. LIHEAP Recipients should also keep an eye out for your recertification mailers. 

If you are struggling financially, or know a family that is, please visit southjerseygas.com/energyassistance for more information.  

July 2021 Customer Newsletter

June 2021 Customer Newsletter

May 2021 Customer Newsletter

Have a Safe Summer: Grilling Tips

Planning to barbeque this weekend? At South Jersey Gas, safety is a core value so we’re sharing tips to help you stay safe this grilling season:

• Keep grill in a well-ventilated area.
• Keep potentially combustible materials away from the grill.
• Keep children and pets away from the grill area.
• Regularly clean any accumulated grease or fat.
• Don’t use the grill if you smell gas.
• Don’t use the grill to cook indoors.

For tips on safe digging, appliance safety and more, visit southjerseygas.com/safetytips.
 

 

Energy Assistance Programs Available as Utility Shutoff Moratorium Ends

South Jersey Gas encourages eligible customers to take advantage of available energy assistance programs prior to the expiration of the moratorium on utility shutoffs, expected on June 30, 2021, to avoid potential utility shutoff.

Resources are available for those struggling to pay their energy bills. Applications are open until June 30 for the Low-Income Home Energy Assistance Program (LIHEAP), including additional grants up to $700.00 to those who have already received assistance. The Payment Assistance for Gas and Electric (PAGE), Universal Service Fund (USF) and several other programs are available to help.

To learn more, call 1.888.766.9900 or visit southjerseygas.com/energyassistance.