Customer Newsletters

November 2022 SJG Newsletter

Understanding Your Energy Costs

As the cost of goods and services increase, we work every day to ensure we are providing you the safest, most reliable, lowest cost natural gas we can. We don't mark up or profit from the price you pay for natural gas. You pay what we pay.

You may have noticed higher bills recently compared to the same period in prior years. Several components determine the amount of your gas bill each month - including natural gas prices, that have risen to unprecedented levels, causing your Gas Charges to be higher this season. Take control of your monthly bill by learning more about the factors that determine what you pay and taking steps to lower your energy usage.

We appreciate our customers and the community and will continue to deliver value with safe, reliable, affordable natural gas.

Need help paying your bill?

Utility Assistance programs have expanded to include higher income levels, including those who are behind on their bill for the first time. Learn more about the programs and resources available to SJG customers and use this online eligibility tool to see which programs may work best for you.

Utility Bill Assistance Resources

Save with Energy Efficiency!

SJG offers a suite of Energy Efficiency programs to help you save energy and money. Our income-qualified Home Weatherization program includes a FREE in-home energy audit that offers health and safety testing, plus a follow-up visit for repairs, insulation and air sealing. You’re already using the most affordable home energy source, now take advantage of Energy Efficiency program opportunities.

Energy Efficiency Programs

October 2022 SJG Newsletter

Every Day is Energy Efficiency Day

As the cost of goods and services increase, we work every day to ensure we are providing you the safest, most reliable, lowest cost natural gas we can. We don't mark up or profit from the price you pay for natural gas. You pay what we pay. Because natural gas prices have risen to unprecedented levels, your Gas Charges will be higher this season. But there are ways to reduce your energy usage and save money.

• Learn easy ways to save energy and money by visiting Conserve for energy saving tips.
• Find quick ways to reduce your energy usage with an Instant Home Energy Analysis.
• Visit SJGSaveEnergy.com for information on money-saving Energy-Efficiency programs:
  • Learn ways to make your home more energy efficient and save on energy cost with a FREE in-home energy assessment
  • Take your home's energy efficiency to the next level with a whole home comprehensive energy audit
  • Upgrade to high-efficiency gas heating and water heating equipment with 0% APR financing and up to $1,300 in rebates
  • Replace your washer and/or gas dryer with eligible ENERGY STAR appliances and receive up to $300 in rebates
  • PLUS, additional incentives for qualifying income customers
• Get instant rebates and discounts on smart thermostats and water-saving fixtures at the South Jersey Gas Marketplace.

Trouble Paying Your Bill?

Utility Bill Assistance programs are available to help you pay and manage your energy bills. The expanded income eligibility is only available for one more year and you must apply to receive these benefits.

Visit My Account or speak with a Customer Service Representative about a Payment Arrangement to pay your balance over time.
 

Learn More & Apply Today

Helpful & Valuable Information for YOU

We'd love to hear from you about the energy saving topics that interest you! Send your idea today, we’ll do the research and post the article on Conserve. And be sure to sign up for Conserve new article alerts so you’re the first to know when new information becomes available!
 

Submit Your Conserve Topics

September 2022 SJG Newsletter

Fall Into Savings With A Smart Thermostat

Have you claimed your FREE Nest Thermostat (before tax and shipping) from the South Jersey Gas Marketplace yet? This smart thermostat allows you to control the temperature of your home from anywhere using your smart phone. It’s easy to install and simple to use. Offer available exclusively for SJG customers. Start saving and order yours today!

One of the easiest ways to make your home more energy efficient is to take advantage of tools that make your home smarter. Learn more with our helpful article on Conserve - Smart Homes Get an A+.

Save Time with My Account

The quick and easy way to self-service your account and skip the phone call. My Account allows you to instantly access and manage your account - anywhere, any time. Pay your bill, discover billing options like Paperless Billing to save paper, Auto Pay so you can set it and forget it and view your Billing Statements 24/7/365.

Sign Up Today

Stay Cozy All Season Long

If you're already heating with natural gas, you've made the right choice to keep your family cozy and your bills lower. Take a look at the savings when compared to other heat sources with our savings calculators. If you're still heating with an alternate energy source, now is the time to invest in your home and enjoy all the benefits natural gas has to offer.

Calculate Your Savings!

August 2022 SJG Newsletter

Grill Up Your Summer Favorites

Grilling season is in full swing. Upgrading to a natural gas grill takes the hassle out of grilling. Your grill is always ready when you need it and you won't have to deal with tanks and refills. Plus, you can save energy by keeping the heat outside, giving your air conditioning a break. Enjoy tank-free grilling with natural gas!

Celebrate 811 Day with SJG

Come see us on Thursday, August 11 at the Home Depot located at 3849 Delsea Drive in Vineland from 8a.m. to 2p.m. to learn about the importance of safe digging.

Call 811 or visit call811.com before you dig to ensure you don’t damage utility lines buried underground, no matter how big or small the project, if you are planning to do it yourself, or hiring a contractor.

Call 811

$0 Smart Thermostat

Get a FREE Nest Thermostat (before tax and shipping) at the South Jersey Gas Marketplace. This smart thermostat allows you to control the temperature of your home from anywhere using your smart phone. It’s easy to install and simple to use. Offer available exclusively for SJG customers. Start saving. Order yours today!

Get a FREE Smart Thermostat

June 2022 SJG Newsletter

June is National Safety Month!

Keep safety top of mind:

If you're planning a project that involves digging, knowing where it’s safe to dig helps protect you and your family. Call 811 three days before you dig to have all underground utility lines marked. No project is too small, whether you're planting a flowerbed, installing a mailbox or putting in a pool. Avoid the possibility of expensive fines, property damage, project delays and risk of injury by calling 811 before you dig or visit call811.com.

Stay prepared for summer weather, from thunderstorms to extreme heat. Having an emergency plan and an emergency supply kit on hand is a great place to start. Learn more about Severe Weather Tips and Flood & Wind Safety.

Help With Overdue Balances

South Jersey Gas customers who are past due on their bills may be eligible for relief through the American Rescue Plan (ARP). You must apply for these benefits to determine eligibility and have funds applied to your utility account. The ARP program expires September 1, 2022 so don't delay, apply today.

Apply Now

Cool Off With Savings

Beat the heat and keep your monthly bills under control with energy-efficient updates, home energy audits and more. Find the program that's right for you, shop instant rebates and discounts at the South Jersey Gas Marketplace, and read up on our latest energy saving tips, all at Conserve.

Visit Conserve

May 2022 SJG Newsletter

Jumpstart Your Summer With Savings

Take control of energy expenses and boost energy efficiency by using a smart thermostat – it’s affordable and easy to use! Smart thermostats can optimize energy efficiency by keeping the house warmer than normal when you're not home, or overnight, while snuggled under the covers. Cooler temperatures can be restored to your preferred temperature, according to your schedule.

Save with instant discounts on smart thermostats and more at the South Jersey Gas Marketplace.

Shop Now

In-Person Customer Service Centers

For your convenience, in-person Customer Service Centers are available in Atlantic City, Folsom, Glassboro, Millville, and North Swainton to pay your bill or speak with a Customer Service Representative. In addition, a drop box is available in Pleasantville for payment drop offs only. Representatives are no longer available in Pleasantville.

Find Nearest Location

We're Here to Help

Learn more about all the Utility Assistance Programs available to you. Applying can help you get current on your utility bills and avoid disconnection. The current programs have expanded eligibility – for example, a family of four with an income up to $106,000 can qualify for the Universal Service Fund.

Don't Delay, Apply Today!

April 2022 SJG Newsletter

Happy Earth Day!

Celebrate Earth Day with Conserve, your online Energy Efficiency resource. From energy saving tips, instant rebates on smart thermostats and whole home upgrades – there's a solution for everyone. Take the next steps towards energy efficiency with our full suite of programs designed exclusively for South Jersey Gas Customers. 

Find more ways to use less and help save money, energy and the environment.

Visit Conserve

April is National
Safe Digging Month

Don't ruin a beautiful day by digging unsafely! If you're tackling outdoor projects, make sure you call 811 prior to digging so you don't hit an underground utility line. You can put yourself and your communities at risk when digging without calling 811 or visiting Call811.com first.

811 Before You Dig

Longer Wait Times

We’re experiencing higher than normal hold times. For your convenience, the automated phone system and My Account are available 24/7/365 to make a payment, or to review your bill. You can also learn more about your bill here. We appreciate your patience and look forward to serving you as quickly as we can.

March 2022 SJG Newsletter

Go Green with Conserve

Conserve, your online Energy Efficiency resource, makes it easy to be green! Discover Energy Efficiency resources and helpful information to save energy and money. Whether you’re passionate about conservation and the environment, focused on boosting your budget or devoted to keeping your nest warm and your family happy (or all three!), Conserve shares helpful and informative articles with new topics posted regularly. Learn about our full suite of Energy Efficiency programs, including the South Jersey Gas Marketplace where you can discover instant rebates on smart thermostats and water-saving products, exclusively for SJG residential customers.

Visit Conserve

Manage Your Account Online

My Account gives you online access 24/7/365 to view and pay your bill, make payment or budget billing arrangements, verify your gas usage, enter a meter reading, and more. My Account can save you time too – providing convenient self-service options that can help you avoid waiting on the phone at our busiest times!

Visit My Account

Financial Help Is Available

Applying for Utility Bill Assistance can help you avoid disconnection now that the moratorium on utility shut-offs has ended. The current programs have expanded eligibility. For example, a family of four with an income up to $106,000 can qualify for the Universal Service Fund. Don't delay, apply today.

February 2022 SJG Newsletter

Apply Now for Utility Bill Assistance

Utility Bill Assistance programs can help ensure your gas service won’t be shut off when the moratorium on utility disconnections expires on March 15, 2022. With expanded eligibility to include more people and increased monthly benefits amounts, these programs can reduce your out-of-pocket costs and help protect your account from being shut off due to non-payment. Programs can include monthly bill credits as well as forgiveness of some overdue balances. Once a fully complete application is submitted it can take up to 8-10 weeks for the benefit amount to be credited to your utility account so don't delay, apply today!

Apply Now

Check out the SJG Marketplace

The South Jersey Gas Marketplace is an online store that offers smart thermostats and other energy saving products. Shop popular energy-efficient products and save with instant rebates, exclusively for residential South Jersey Gas customers.

Start Saving

Save Energy. Save Money.

Heating season is upon us and that may mean higher bills. SJG makes no profit from the sale of natural gas. What we pay is what customers are charged on their bills. Learn more about the charges on your bill here. We want to help you offset higher bills by taking easy steps. Visit Conserve for simple tips and information about energy efficiency programs.

January 2022 SJG Newsletter

Jump-Start the New Year with My Account

Cut down on clutter and get organized this year with My Account, the quick and easy way to instantly access and manage your account - anywhere, any time. Discover billing options like Paperless Billing to save paper and Auto Pay so you can set it and forget it. View your Billing Statements 24/7/365 and save money by learning ways to reduce energy consumption with energy saving tips. Sign up today to start the year off right!

Sign Up Today!

Know What to Expect this Winter

Several factors determine the amount of your gas bill every month. Grab your bill and review the latest information to give you a better understanding of your South Jersey Gas bill this winter.

Understanding My Residential Bill

Utility Bill Assistance is Available

Significant changes were made to Utility Assistance programs including increased income thresholds which allow more customers to receive benefits. The best way to know if you are eligible is to apply.

December 2021 SJG Newsletter

Happy Holidays

As 2021 comes to a close, we'd like to take this opportunity to express our gratitude and appreciation to you, our customer. As we continue to move forward together, we remain committed to our community and to delivering safe, reliable, affordable natural gas. Happy Holidays!
- Brent Schomber, President, South Jersey Gas

Preparing for Winter

Following simple energy efficiency and weatherization tips can lead to significant savings. For example, sealing leaks around windows and doors will keep the cold air out. Moving furniture and drapes away from heat sources allows warm air to flow freely. Check out more tips and information with Conserve, our online Energy Efficiency resource.

Visit Conserve

Help Is Available

If you are behind on your utility payments, recently enhanced Utility Bill Assistance programs are available. Before the grace period on the shut off moratorium expires, submit your applicant for assistance.