Here to Help

Staying Connected While Keeping Distance

Your well-being is at the heart of every decision we make. We are doing what we can to ensure the safety and peace of mind for employees, customers and our communities.

 

We'll work with you

South Jersey Gas has suspended service shut-offs due to non-payment to give customers affected by the COVID-19 outbreak additional time to pay their bills.

We're here to help - Review programs listed below and apply directly.

  • If you would like to speak with a Customer Service Representative about a Payment Arrangement on a pending or past due balance, please call 1.888.766.9900, Monday through Friday, 7:00 AM – 8:00 PM and Saturday, 9:00 AM – 2:00 PM.
  • If you have a pending or past due balance and are not able to make any payments at this time due to the pandemic, please email us at contactus@sjindustries.com. We'll note your account and ask that you contact us back in 30 days to provide an update on your ability to pay at that time.

Financial Assistance programs are available:

Low Income Home Energy Assistance Program (LIHEAP)

Customers with a household income at or below specific income limits can apply. Utility heating customers typically receive an average of $300 toward their electric or gas bill. Visit Energyassistance.nj.gov or call 1.800.510.3102.

Universal Service Fund (USF)

If you apply for LIHEAP, you are also applying for Universal Service Fund (USF). Electric or gas utility customers can receive from $5 to $150 per month toward their utility bills. USF accepts applications year round. Visit Energyassistance.nj.gov or call 1.800.510.3102.

Payment Assistance Gas and Electric (PAGE)

Customers may be eligible for combined assistance (gas and electric) for up to $1,500 per year towards their past due bill in a 12-month period. The PAGE Grant benefits homeowners and renters facing economic hardship who are NOT RECEIVING USF or LIHEAP benefits. Applicants must also be facing a crisis situation that includes a documented notice of overdue payment for gas and have a history of making regular payments toward their utility bills. Visit njpoweron.org or call 1.855.465.8783.

Lifeline Assistance Program

Lifeline is a utility assistance program that offers $225 to individuals who meet the eligibility requirements of the Pharmaceutical Assistance to the Aged and Disabled program or who receive Supplemental Security Income. For more information, please visit the website or call 800.792.9745

Income qualifications - 2019-2020 Energy Assistance Yearly Income Guidelines

HH Size USF LIHEAP

PAGE Grant
Minimum

PAGE Grant
Maximum
Lifeline
1 $23,112 $24,984 $24,996 $61,588 $27,951
2 $31,284 $33,828 $33,840 $80,540 $34,268
3 $39,468 $42,660 $42,672 $99,490  
4 $47,640 $51,504 $51,516 $118,440  

Find your local agency

 

NJ SHARES

NJ Shares assists income-eligible households in paying their energy, telephone and water bills. New Jersey SHARES provides relief to people who are not eligible for other types of assistance.  For more information, please visit njsharesgreen.org or call 866.657.4273 

HomeServes Cares Foundation

Aid for homeowners faced with a service emergency who (1) do not have a service plan, the necessary funds to cover emergency home repairs and no other funding sources available for the repairs; and (2) for whom delay in repair will cause a serious health and safety hazard. For eligibility information and to apply - homeserve.com/sc/corporate-social-responsibility/homeserve-cares

 

Let's take care of each other. Share this information with your family, friends and neighbors.

 

Energy Saving Programs

NJ Comfort Partners

NJ Comfort Partners is a free energy saving and energy education program for qualified low-income customers. The program helps you save energy and money while making your home more energy-efficient.
For more information, please visit the website or call 800.915.8309. 

Home Weatherization for Income Qualified Customers

Free home weatherization is available for income-qualified customers that includes a free energy assessment and completion of measures to make their home more energy efficient. Learn more here
 

Stay Connected

To access account information, review your bill, or make payments, and tips for saving energy and money, sign up for My Account. Securely manage your account from anywhere -- on your computer, tablet or mobile device. It's easy, safe & convenient.

Contact us:
Call: 1.888.766.9900
Email: contactus@sjiindustries.com
 

Stay Updated

Click here for information on South Jersey Gas COVID-19 Response and Preparedness.
 

Donate to NJ Shares

New Jersey residents who wish to help their less fortunate neighbors pay their energy bills may do so by making a tax-deductible donation to NJ SHARES. 

Learn More


For the latest and most accurate information, visit COVD19.nj.gov and cdc.gov/coronavirus/

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