Staying Connected While Keeping Distance

Your well-being is at the heart of every decision we make. We are doing what we can to ensure the safety and peace of mind for employees, customers and our communities.

 

We'll work with you

South Jersey Gas has suspended service shut-offs due to non-payment to give customers affected by the COVID-19 outbreak additional time to pay their bills.

We're here to help - Review programs listed below and apply directly.

  • If you would like to speak with a Customer Service Representative about a Payment Arrangement on a pending or past due balance, please call 1.888.766.9900, Monday through Friday, 7:00 AM – 8:00 PM and Saturday, 9:00 AM – 2:00 PM.
  • If you have a pending or past due balance and are not able to make any payments at this time due to the pandemic, please email us at contactus@sjindustries.com. We'll note your account and ask that you contact us back in 30 days to provide an update on your ability to pay at that time.

Financial Assistance programs are available:

Low Income Home Energy Assistance Program (LIHEAP)

Customers with a household income at or below specific income limits can apply. Utility heating customers typically receive an average of $300 toward their electric or gas bill. Visit Energyassistance.nj.gov or call 1.800.510.3102.

Universal Service Fund (USF)

If you apply for LIHEAP, you are also applying for Universal Service Fund (USF). Electric or gas utility customers can receive from $5 to $150 per month toward their utility bills. USF accepts applications year round. Visit Energyassistance.nj.gov or call 1.800.510.3102.

Payment Assistance Gas and Electric (PAGE)

Customers may be eligible for combined assistance (gas and electric) for up to $1,500 per year towards their past due bill in a 12-month period. The PAGE Grant benefits homeowners and renters facing economic hardship who are NOT RECEIVING USF or LIHEAP benefits. Applicants must also be facing a crisis situation that includes a documented notice of overdue payment for gas and have a history of making regular payments toward their utility bills. Visit njpoweron.org or call 1.855.465.8783.

Income qualifications - 2019-2020 Energy Assistance Yearly Income Guidelines

HH Size USF LIHEAP

PAGE Grant
Minimum

PAGE Grant
Maximum
Lifeline
1 $23,112 $24,984 $24,996 $61,588 $27,951
2 $31,284 $33,828 $33,840 $80,540 $34,268
3 $39,468 $42,660 $42,672 $99,490  
4 $47,640 $51,504 $51,516 $118,440  

Find your local agency

 

HomeServes Cares Foundation

Aid for homeowners faced with a service emergency who (1) do not have a service plan, the necessary funds to cover emergency home repairs and no other funding sources available for the repairs; and (2) for whom delay in repair will cause a serious health and safety hazard. For eligibility information and to apply -
homeserve.com/sc/corporate-social-responsibility/homeserve-cares

 

Let's take care of each other. Share this information with your family, friends and neighbors.

 

Stay Connected

To access account information, review your bill, or make payments, and tips for saving energy and money, sign up for My Account. Securely manage your account from anywhere -- on your computer, tablet or mobile device. It's easy, safe & convenient.

Contact us:
Call: 1.888.766.9900
Email: contactus@sjiindustries.com

 

Stay Updated

Click here for information on South Jersey Gas COVID-19 Response and Preparedness.

 

Stay Informed

For the latest and most accurate information, visit COVD19.nj.gov and cdc.gov/coronavirus/

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

Contact Us >

811: Call Before You Dig

Call 811 before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

Learn More >

Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

Learn More >